Privacy Policy
At Schoolway, we are committed to protecting the privacy and security of schools, students, parents, teachers, staff members, and drivers who use our platform. This Privacy Policy explains how we collect, use, store, and share information when you use our school management services.
1. Information We Collect
We collect information necessary to provide and improve our school management services, including:
School Information
- School name, address, registration details, and administrative contact information.
Student Data
- Student names, birthdates, enrollment details, attendance records, academic performance, health information, and other data provided by the school.
Parent/Guardian Data
- Contact information, relationship to student, communication preferences, and fee payment details.
Teacher & Staff Data
- Employee information, attendance records, department details, work schedules, and location data (where enabled) for attendance verification and workforce management.
Driver & Transport Data
- Driver information, assigned routes, vehicle details, and real-time GPS location data to support student transportation, route monitoring, pickup/drop notifications, and safety features.
Location Information
With appropriate permissions, Schoolway may collect GPS location data from teachers, staff members, and drivers through the mobile application for:
- Geofenced attendance marking.
- Verification of presence at approved school locations.
- School transport tracking and route management.
- Student pickup and drop notifications.
- Safety and operational monitoring.
Usage Information
- Device information, IP address, browser type, operating system, app usage statistics, and diagnostic logs.
2. How We Use Information
We use collected information to:
- Manage student admissions, attendance, academics, and communication.
- Facilitate teacher and staff attendance through geofencing and location verification.
- Track school transportation and provide real-time driver location updates.
- Send notifications related to attendance, transportation, fees, homework, and school activities.
- Process payments through secure payment gateways.
- Provide customer support and platform maintenance.
- Enhance security, prevent fraud, and improve service quality.
- Comply with legal and regulatory obligations.
3. Location Data & Geofencing
Schoolway uses location-based services for attendance and transportation management.
- Teachers and staff may be required to share location data when marking attendance through the Schoolway application.
- Attendance may be restricted to approved geofenced school locations configured by the school administration.
- Drivers using the Schoolway Driver App may share real-time GPS location while on duty to enable route tracking and parent notifications.
- Location data is collected only for authorized operational purposes and is not used for unrelated tracking.
4. Data Security & Hosting
Security is our highest priority.
- Data at rest is protected using industry-standard encryption (AES-256).
- Data in transit is secured using TLS/SSL encryption.
- Access controls, monitoring systems, and audit logs help protect against unauthorized access.
- Our infrastructure is hosted on secure cloud platforms with advanced security controls.
For users in India, sensitive financial information is processed in accordance with applicable RBI guidelines and data security requirements.
5. Sharing of Information
We do not sell personal information.
Information may be shared only with:
- Payment gateway providers.
- SMS, email, and notification service providers.
- Cloud hosting and infrastructure partners.
- School-authorized administrators.
- Government, educational authorities, or law enforcement agencies when legally required.
All service providers are required to maintain appropriate confidentiality and security measures.
6. Data Retention
We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Schools may request export or deletion of eligible records subject to applicable laws and educational record requirements.
7. Your Rights
Schools, parents, teachers, staff members, and drivers may have the right to:
- Access their personal information.
- Request correction of inaccurate data.
- Request deletion of eligible personal information.
- Withdraw consent for location access (subject to school attendance and transport policies).
- Request information about how their data is processed.
Schools remain responsible for managing student records within the platform.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of Schoolway after updates constitutes acceptance of the revised policy.